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Latest Blog Posts for Call centre & BPO jobs
- BPOon Oct 28, 2011BPO or Business Process Outsourcing is one of the fastest growing industries in India and this is one of the segments of IT enabled services industry.Companies in this sector offers different kinds of services like online research & form processi...
- Career in BPOon Oct 28, 2011Business Process Outsourcing(BPO) is when a certain operations of a company are outsourced to a third party. Presently in India BPO is concerned generally with Customer Care Service and handling the call based operations like dealing with clients of...
- Difference Between KPO and BPOon Oct 28, 2011In the present context where day-to-day activities of varied facets are outsourced to our country from different parts of the world, dissimilar activities are being termed a common word, Process outsourcing. Although KPO and BPO sound similar, both a...
- BPO industryon Oct 28, 2011Business Process Outsourcing (BPO) is one of emerging new industries in India. Multiple international stake holders have invested in India. Even though there is huge competition from companies in Vietnam and Phillipines, the BPO industry is progressi...
- Jobs in BPO sectoron Oct 28, 2011BPO sector plays a key role in improving the economic growth and development of the country. The sector offers a lot of job opportunities to skilled professionals of India. Indian BPO sector is much advanced when compared to that of other countries o...
- What is the difference between a call centre and a BPO organisation?A Business Process Outsourcing (BPO) organization is responsible for performing a process or a part of a process of another business organization; outsourcing is done to save on costs or gain in productivity.A call center performs that part of a c...
- Top 50 call center Interview Question and answer11. Tell me about your self ?The most often asked question in interviews. You need to have a short statement prepared in your mind . Be care full that it not sound rehearsed . Limit it to work-related items unless instructed otherwise .Talk abo...
- What is Customer care ?Customer care involves putting systems in place to maximize your customer satisfaction with your business.It should be a prime consideration for every business.your sales & profitability depends on keeping customers happy...
- what is out bound ?An out bound call center is one which call center is one in which call center agents makes out bound calls to customer on behalf of a business or clients.call made from the center can include made from the center can include telemarketing ,sale...
- What is call center ?A call center is a centralized office used for the purpose of receiving & transmitting a large volume of by telephone.A call center is operated by a company to administer incoming product support or information inquiries forum consumers . outgoin...
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