Chronicles of an angry consumer fighting back a company who cheated her. Follow along as the consumer continues to battle unruly customer reps with plans to file with Small Claims Court.
Owner: jbchiu08
Listed in: Business
Language: English
Tags: t-mobile, complaint, consumer, billing, Deutsche Telecom
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Latest Blog Posts for T-Mobile: Where Customer Service Incompetency becomes a Customer's Responsibility
- Links for 2016-04-29 [del.icio.us]on Apr 30, 2016Sponsored: 64% off Code Black Drone with HD Camera Our #1 Best-Selling Drone--Meet the Dark Night of the Sky!
- .•*ღ The White Flag has not been raisedon May 9, 2009Yes I know, I have been lacking in updates, but it does not mean I have thrown in the white flag. No way in heck I would do that, especially with the responses I have received from other wronged consumers!Unfortunately I have been preoccupied with w...
- .•*ღ Entire Board of T-Mobile Execs Reviews Customer Account in less than 24 Hours?Yeah right.But that is what the T-Mobile customer service representative expected me to believe when he left me a voice message earlier today. After sending out a massive EECB to the following people:Robert DotsonPresident and Chief Executive Offi...
- .•*ღ Extra Extra! Read All About It! - Time to hit the MEDIAT-Mobile/Deutsche Telekomwarns of lower profits for 2009No surprise there.Since first posting about my experiences with T-Mobile, including my experiences with the belligerent, condescending, and completely disrespectful customer service representa...
- .•*ღ Consumers Spread the Word on T-Mobileon Apr 20, 2009 in t-mobile customer lies complaints customer service Consumer cheats sucks hate fraud billing Deutsche TelekomSince my dispute with T-Mobile began, I have been treated pretty badly by the customer service representatives. It really makes you wonder how the heck JD powers and Associates can award them with the best customer service for telecom company. Eith...
- Links for 2009-04-18 [del.icio.us]on Apr 19, 2009T-Mobile: Where Customer Service Incompetency becomes a Customer's Responsibility Chronicles of an angry consumer fighting back, after being overcharged, ignored and disrespected. Follow her as she continues her up the corporate ladder and spreading...
- .•*ღ Fighting Back with Strategies from Consumerist.comon Apr 18, 2009 in deceptive EECB customer service cell phone wireless Deutsche Telekom t-mobile Consumer tmobile dotson Complaint billing fraudSo after getting ignored by customer service, filing a complaint with the BBB and then getting yelled at by a so-called T-Mobile executive customer representative, I end up switching to Verizon and that ridiculous bill is still there.What to do now?W...
- .•*ღ Denial is Corporate America's Best FriendAfter launching my EECB to T-Mobile, I waited patiently for a response. I remained hopeful that I would be able to resolve the dispute since there was so much positive feedback from other consumers who experienced similar situations themselves.The w...
- .•*ღ T-Mobile Overcharges Customer & Refuses to Fix ItThe Dispute Begins....I decided to create this blog in order to chronicle an ongoing dispute I have with T-Mobile. Since 2002, I have utilized the services of T-Mobile, first under a relative's name (as I was not of legal age yet) and then under my o...
- .•*ღ Fighting Back with Strategies from Consumerist.comon Apr 16, 2009 in deceptive EECB customer service cell phone wireless Deutsche Telekom t-mobile Consumer tmobile dotson Complaint billing fraudSo after getting ignored by customer service, filing a complaint with the BBB and then getting yelled at by a so-called T-Mobile executive customer representative, I end up switching to Verizon and that ridiculous bill is still there. What to do...
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