How to Master Interview Questions and Think on Your Feet!
on May 9, 2010 in Advice Communication Presentation Skills You may never be in front of Katie Curic of CBS News answering questions like Sarah Palin, but there will be opportunities in your life where you will be asked questions on the spot. How will you handle those situations? As you can see in the above...

Eight Customer Service Secrets to "Jumpstarting" Your Customer Service During Challenging Times!
on Apr 7, 2010 in Advice Business Techniques Customer Service, Customer Care Outstanding customer service is the key to creating a successful organization during any economic time... but especially during challenging economic times. It's amazing how most organizations will invest millions, if not billions, of dollars on new.

Major Snow Storm Hits Virginia Beach!
on Apr 2, 2010 in Advice Major snowstorm hits Virginia Beach, VA...well not exactly. The unpredictable happened! It finally snowed in Virginia Beach for the winter. It snowed on my daughter's school snow makeup day. This is the snow makeup day for the day it was predi

Happy Thanksgiving!
on Feb 11, 2010 in Advice To speak gratitude is courteous and pleasant, to enact gratitude is generous and noble, but to live gratitude is to touch Heaven. ~Johannes A. Gaertner Whether you celebrate Thanksgiving or not as a holiday, please take the time to appreciate th...

Michael Phelps, Goal Setting, and You Equal Success!
on Feb 8, 2010 in Advice Career Development Goal Setting Leadership Techniques Self Help/Self Improvement You don't need to be fourteen time Olympic gold medal winner Michael Phelps to achieve your goals. However, you can learn the goal setting secrets Michael Phelps used to achieve his success by reading the following article: Five Secrets to Creati

Has This Ever Happened During Your Conversations?
on Jan 2, 2010 in Advice Business Techniques Communication Customer Service, Customer Care Leadership Techniques Motivation, Motivate, Appreciate Self Help/Self Improvement "It is impossible to overemphasize the immense need humans have to be really listened to, to be taken seriously, to be understood. Listen to all conversations in our world between nations as well as those between couples. They are for the most part.

Happy Holidays from Ed and Joy!
on Dec 12, 2009 in Advice Happy Holidays! May the joys of the Season lead the way to a bright and prosperous New Year Best wishes from Ed Sykes and Joy Fisher-Sykes Ed+Sykes Joy+Fisher+Sykes Holiday+Greetings Seasons+Greetings...

Leadership Starts with Tough Decisions: Five Leadership Skills for Outstanding Team Building
on Dec 11, 2009 in Advice Business Techniques Leadership Techniques Team Building Leadership starts with tough decisions. Let me share with you my recent leadership challenge and the leadership secrets you can use in any team building situation for great leadership results. I have the honor and pleasure of volunteering for many...

Ed Sykes Featured in New Technology Series on National Public Radio
on Dec 3, 2009 in Advice Business Techniques Career Development internet business News traffic Get motivated to learn how to use social networking tools Facebook and Twitter to maximize your career, your business, and your life opportunities Listen as I discuss on National Public Radio's program HearSay With Cathy Lewis on how to use Twitter...

Five Powerful Customer Service Secrets to Growing Your Business During Challenging Times
on Jul 8, 2009 in Business Techniques Customer Service, Customer Care Success We are all faced with challenges during these changing economic times. How we overcome them and what leadership we provide will make the difference between success and failure The secret weapon for being successful during this changing time is cust...