Blog about customer service and live chat technology
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providesupport
Listed in: Business
Language: English
Tags: customer service, customer experience, live chat software, live help, entrepreneur
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Latest Blog Posts for Provide Support Blog
- Get Your Customer Service Ready For the HolidaysHooray! Hooray! It’s a Holi-Holiday! I am reminded of a good old song by Boney M and the festive season that is about to begin. Busy time for entrepreneurship and for customer service! “Are there enough people to handle the traffic, are they...
- How to become better at customer service [Infographics]It is probably needless to say how important customer service is for every company. If you still require any reasons, check out our recent article that we shared with business community at www.business2community.com If the importance of quality custo...
- Live Chat Strategy to Reduce Shopping Cart Abandonment on Your E-commerce SiteAccording to http://baymard.com statistics 67.44% of online shopping carts on average are abandoned by users. While this figure is very shocking, if we look at it from the bright side it is actually a large opportunity to convert more leads and inc...
- New Easy in Integration Joomla Live Chat ModuleToday Joomla is one of the most popular Content Management Systems which website owners choose when it comes to designing a new website, blog or an online shop. Many aspects like friendly user interface, extensibility and free CMS access make Joomla...
- 10 phrases you should not use on Live ChatThousands of chat calls are handled each and every day around the world. The way these chats are handled can make a huge difference to a company’s relationship with its customers – and bottom line. Using proper language in Live Chat is es...
- Live Chat Etiquette in Customer ServiceCommunication is one of the most difficult areas of human life. Even in personal relationships it can become quite a struggle, what to say about customer relationships where in less than a few minutes you have to establish a connection, preferably a...
- How to add a Chat Button to BloggerMost of Provide Support customers are running blogs hosted with Google Blogger together with their company websites. Being reachable from everywhere is very important for any business and having the Live Chat Button added to all social media platform...
- 5 Facts about Live Chat Role in Customer Serviceon Oct 16, 2013 in Articles customer experience study Facts about Live Chat live chat for retailers Live Chat roleFACT 1: Live Chat shows growing popularity. According to Forrester.com Live Chat adoption among consumers has risen from 30% in 2009 to 43% in 2012. Thus adding Live Chat solution to your Company website or online store will give your users a...
- 3 WordPress plugins which make customer experience betterPowering millions of websites WordPress built a strong community of passionate followers and geeks who constantly improve WP experience by releasing various plugins which bring different functionality to websites. Today we will take a closer look at...
- Best practice for proactive chat. To engage or not engage?Many of us have had the experience of multiple chat invitations being flashed in our face on different websites – experience rather unpleasant and annoying considering that the pop-up often comes up on the next page even after having been close...
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