Turning employees’ emotions to their/team’s strengths
on Sep 9, 2008 in Leadership People & Conflict Management Employee Relations Mentor Mentoring RACI Strengths SWOT Team Team management training Weakness The early morning breeze felt so soothing and rejuvenating that the day already seemed too positive and brighter to me until I saw Ritika [*name changed to ensure privacy] sitting with a gloomy face as soon as I entered my work area. I instantly felt...

Chak De! - Use right experience at the right moment and place!
on Mar 30, 2008 in Leadership People & Conflict Management Skill mapping Conflict management Experience Mapping People management Resignation Role mapping Skill set mapping Team management CHAK DE, the Bollywood flick imparted great lessons. The final hockey match made it very clear that using the right experience at the right moment can turn a losing game to a marvelous victory. Here is a case in point, wherein proper experience mappi...

Fix the ‘SYSTEM’ not the ‘PROBLEM’!
on Mar 20, 2008 in People & Conflict Management Attrition Employee concerns Employee performance Feedback Morale Office Issues Problem solving Team management Higher attrition rate and low morale of any team is always a nightmare for the managers. Following experience illustrates how just a small ‘twist’ in approaching an issue made a big difference! [This approach was actually implemented

Random experiences during team management
on Mar 19, 2008 in People & Conflict Management Conflict Job Management Mentor Office Organisation Team Team management Managing teams and working in groups has always been one of the best ways for me to learn and grow. Here are some interesting observations that I have made during past few years of handling teams. Few of these have helped me to a great extent in impr...

Smartly choosing your first job!
on Mar 14, 2008 in Jobs & Interviews Goal Job Hunt Job mapping Job Search Mission Skill set mapping “I have completed my studies, what shall I do now? I’m getting frustrated; There is no one to guide me; Shall I go for marketing or IT - all my friends are choosing these fields?“. Don’t these phrases sound very fam

Personal SWOT
on Mar 14, 2008 in Jobs & Interviews Interviews Opportunities Personal SWOT Strengths SWOT SWOT Analysis Threats Weaknesses Most of us are quite apprehensive when asked to present our SWOT analysis at interviews and I’ve personally met so many people who don’t know what SWOT is. They get stuck on this during interviews. Here are few excerpts from my origin

INTERNAL CUSTOMERS: Value the unidentified ones!
on Mar 7, 2008 in People & Conflict Management Clients Conflict management Team management Much to the knowledge gained through reading organizational Vision and Mission statements, Corporate Strategies and Business Initiatives, our definition of Internal customers is restricted to the employees. The strategy sheets very proudly lay down n...